Return policy

Overview

Our refund and return policy lasts 14 days. If 14 days have passed since you received your item, we unfortunately cannot offer a full refund or exchange.

To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.

Dyncloves Return Information

If you are not completely satisfied with your purchase, we are happy to offer you the option to return your item. Please carefully review the conditions below:

Return Conditions

  • Items must be returned within 14 days of the delivery date.

  • Eligible items may be returned for a refund, store credit, or exchange.

  • Items must remain new and unused with all original tags and labels attached.

  • Items must be unaltered, undamaged, and unwashed.

  • Underwear, sportswear, and hats cannot be returned for hygiene reasons.

  • Shoes must be tried on indoors only and must not show any wear.

  • Original shipping fees are non-refundable.

Refunds

Once your return is received and inspected, we will notify you via email regarding the approval or rejection of your refund.

If approved, your refund will be processed and applied to your original method of payment within 1–3 business days.

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again.

  2. Contact your credit card company (refund processing may take 1–3 business days).

  3. Contact your bank (bank posting times may vary).

If you still have not received your refund, please contact us at:
info@dyncloves.com

Sale Items

Only regular-priced items are eligible for refunds.
Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged.
To request an exchange for the same item, please contact us:

Email: info@dyncloves.com
Phone: +1 (754) 672-9184

Send your item to:

DYNCLOVES
2101 N Andrews Ave, Fort Lauderdale, FL 33311, United States

Shipping Returns

To return your product, mail it to:

DYNCLOVES
2101 N Andrews Ave, Fort Lauderdale, FL 33311, United States

You will be responsible for the shipping cost of returning your item.
Shipping costs are non-refundable. If a refund is issued, the return shipping fee may be deducted from the refund total.

Return transit time may vary depending on your location.

For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Need Help?

For any questions regarding refunds or returns, please contact us:

Email: info@dyncloves.com
Phone: +1 (754) 672-9184
Address: 2101 N Andrews Ave, Fort Lauderdale, FL 33311, United States