Shipping Policy

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or U.S. holidays will begin processing on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Please note that processing time is separate from shipping time.

2. Shipping Options & Rates

Standard Shipping

Estimated Delivery: 7–15 Business Days

  • Orders under $60: $10 shipping fee
  • Orders of $60 or more: FREE Standard Shipping

Express Shipping

Estimated Delivery: 3–5 Business Days

  • Orders under $100: $20 shipping fee
  • Orders of $100 or more: FREE Express Shipping

Delivery estimates begin after your order has been processed and shipped.

3. Delivery Time

The delivery times provided above are estimated business-day timeframes and are not guaranteed delivery dates.

Actual delivery times may vary depending on:

  • Destination
  • Shipping carrier
  • Weather conditions
  • Public holidays
  • Customs clearance
  • High-volume shopping periods
  • Other circumstances beyond our control

Please allow additional time during major holidays, promotional events, and peak shopping seasons.

4. Tracking Your Order

Once your order has been shipped, we will send a shipping confirmation email containing your tracking number, when available.

You can use the tracking number to monitor the status and progress of your shipment.

Please allow 24–72 hours for tracking information to become active after the package has been shipped.

5. Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

We are not responsible for delays, failed deliveries, or additional shipping costs resulting from:

  • Incorrect or incomplete addresses
  • Incorrect apartment, suite, or unit numbers
  • Incorrect ZIP/postal codes
  • Recipient refusal
  • Failure to receive the package

If you notice an error in your shipping address, please contact us as soon as possible after placing your order. We will do our best to assist you before the order is shipped.

6. Delayed or Lost Packages

If your package is delayed, please first check the tracking information provided by the shipping carrier.

If the tracking information shows that your package has been delivered but you cannot locate it, please check with household members, neighbors, building management, or the carrier.

If you believe your package has been lost in transit, please contact us at service@dyncloves.com, and we will assist you in contacting the carrier and investigating the shipment.

Please note that delivery delays caused by the carrier, weather, customs, or other circumstances outside our control do not qualify for automatic refunds of shipping fees.

7. Customs, Duties & Taxes

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Any customs duties, import taxes, or additional fees charged by the destination country are the responsibility of the customer unless otherwise stated at checkout.

Customs clearance may also result in additional delivery time.

8. Order Changes & Cancellations

If you need to change your shipping address or cancel your order, please contact us as soon as possible after placing your order.

We cannot guarantee that changes or cancellations can be made once an order has entered processing or has been shipped.

9. Shipping Restrictions

Some products or destinations may be subject to shipping restrictions. If we are unable to ship your order to the address provided, we will contact you using the information associated with your order.

10. Contact Us

If you have questions about your order or our shipping policy, please contact us:

Email: service@dyncloves.com

We are happy to assist you with shipping and delivery questions.